12 Dec 2009

The problem is ........

Last week over a discussion a friend of mine says

"we dont implement processes where they are actually required. What difference it makes if a dabbawala delivers a wrong dabba for one time by not implementing Six Sigma. But see the difference it makes if we implement Six Sigma in our Internal Security, Metro (for that matter ) any construction process."

For Some time i felt like isnt that true.

Do you think the same or you have a different view?